Nolan River Animal Hospital respects the privacy of everyone who visits our website. This policy explains what information this site collects, why it is collected, and the choices you have. It covers this website only. It does not cover information you give us in person, by phone, or on paper at the hospital.
Information You Give Us
When you complete a form on this site, we receive what you type into it, such as your name, contact details, and any message or pet information you include. We use that information to answer your question, schedule care, or follow up on your request. Form submissions are delivered to our staff and are not used for any unrelated purpose.
Information Collected Automatically
Like most websites, this site records basic technical details when a page loads, including the pages viewed, the approximate region a visit came from, the referring website, and the browser and device type. This information tells us which pages are useful and where visitors have trouble. It is not used to identify you personally.
Analytics and Cookies
We use two analytics tools. Matomo is hosted on servers operated by our website provider, which means the measurement data it produces stays with us rather than being shared with an advertising network. We also use Google Tag Manager, which loads Google measurement services such as Google Analytics. Google processes that data under its own privacy policy and may set cookies in your browser.
Cookies are small files a website stores in your browser. The ones used here support analytics and normal site function. You can block or delete cookies in your browser settings, and Google offers an opt-out for its analytics products. Blocking cookies will not prevent you from reading this site or submitting a form.
Search Engines
Search engines including Google and Bing crawl public pages on this site so people can find us. We use the free webmaster tools both companies provide, which report the search terms that led visitors here and any technical problems they find. Those reports are aggregate counts and do not identify individual visitors to us.
Search engines operate independently of this hospital. What they collect, and how long they keep it, is governed by their policies rather than ours.
Embedded Content
Our contact page includes a Google Maps frame so you can find the hospital. Loading that map connects your browser to Google, which may collect data about the request the same way it would if you visited Google Maps directly. We do not receive that information.
What We Do Not Do
We do not sell your personal information, and we do not trade or rent it to advertisers or data brokers. We share information only with the service providers that keep this website and our analytics running, and only as needed for them to do that work, or when the law requires disclosure.
Your Pet Medical Records
Records created during your pet care are kept separately from this website and are treated as confidential. We release them at your request, to another veterinarian involved in your pet care, or where the law requires it. Nothing you enter on this site is added to a medical record until our staff reviews it.
Children
This site is intended for adults arranging veterinary care and is not directed to children under thirteen. We do not knowingly collect information from children. If you believe a child has submitted information through this site, contact us and we will remove it.
Changes and Questions
We may update this policy as the site changes or as legal requirements change, and the revised version will be posted on this page. If you have a question about anything described here, or you want to know what information we hold about you, reach us through the contact page on this site.
Last updated August 21, 2026.